Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
1. Access data and hosting
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.
These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This servers according to art. 6 (1) 1 lit f GDPR the protection of our legitimes interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.
Third-party hosting services
Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. data are processed on other servers only in the scope described here.
This service provider is based in an EU or EEA member state.
2. Data collection and use for processing the contract and for opening customer account./strong>
We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g.via contact form or by email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request or open your customer account and you would otherwise not be able t o complete your order and /or create your customer account or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to art. 6 (1) 1 lit. b GDPR. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.
3. Transfer of data
We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to art. 6 (1) 1 lit. b GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies..
4. E-Mail-Newsletter und Postal advertisement
E-Mail-advertising if you subscribe to the Newsletter
If you subscribe to our newsletter , we will regularly send you our e-mail newsletter based on your consent according to ART. 6 (1) lit. a GDPR, using the data required or disclosed by you separately for this purpose.
You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
The newsletter is sent to you by our service provider who processes data on our behalf and to whom we disclose your email address.
This service provider is based in an EU or EEA member state.
Postal advertising and you right to opt out
We reserve the right to use your first and last name and your postal address for our advertising purposes, e.g. for sending interesting offers and information about our products by post. This serves the protection of our legitimes interests in promoting and advertising our products to customer according to art. 6 Abs. 1 S. 1 lit. f DSGVO that are overriding in the process of balancing of interests.
5. Integration of the Trusted Shops Trustbadge
We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order.
This serves the protection of our legitimes interests in the optimal marketing of our offer according to art. 6 81) 1 lit. f GDPR that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by trusted Shops gmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g.g your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data) and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit.
Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.
6. Cookies und Web-Analysis
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html
Please note that disabling cookies may limit your access to some features of our website.
Using of Google (Universal) Analytics for web analytics
Insofar as you have given your consent according to art. 6 (1) 1 lit a GDPR this website uses Google (Universal) analytics, a web analytics service provided by Google LLC (www.google.com) for the purpose of website analytics. Google (Universal) Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website are as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymisation is enabled on this website, the IP address will be shortened before being transmitted within the area of members states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. Generally, Goole does not associate the anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.
Google LLC is headquarted in the USA and is certified to the EU-US -Privacy Shield. You will see the up-to-date certificate here Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.
You make revoke your consent at any time with future effect by downloading and installing the browser plug that is available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de . This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google.
Alternatively to the browser plugin, click this link , to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will be asked to provide your consent again.
7. Social Media PlugIns
Using of Social plugins of Facebook, Instagram
Our websites uses so-called social network plugins (*plugins*)
If you call a page of our website that contains such a plugin, your browser will establish a direct link to the servers of Facebook, Google, Twitter or Instagram. Then, the content of the plugin will be transfered by the relevant provider directly to your browser and integrated within the page you are viewing.This allows the providers to obtain information that you viewed the page of our website in your browser, also if you do not have an account with the relevant provider or are currently not signed in. This information 8including your IP address) will be sent from your browser directly to the relevant provider´s server (which may be in the USA) and stored there. if you have signed in to your social network account, the providers will be alve to directly attribute your visit to our website to your social network account. If you interact with the plugins, e.g. click the „Like“ or „Share“ button, this information will be also sent directly to the provider´s server and stored there. In addition, the information will be published on the social network page and your contacts will be able to see it. This serves the protection of our legitimes interests in the optimal marketing of our website according to art. 6 (1) lit f GDPR that are overriding in the process of balancing of interests.
To find out more about the purpose and scope of collection, further processing and use of the data by the Providers, and to learn about the available contact options and your rights in this respect and how you can customise your browser to better protect your privacy, please see the data privacy policies of the providers:
Youtube Video Plugins
We have embedded third-party content on our website. This content is made available by Google LLC (*Provider*).
Youtube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“).
In respect of Youtube videos which are in our website, we have enabled the privacy enhanced mode. This means that You tube does not collect or store information about visitors unless they play the video. Embedding the video serves the protection of our legitimate interests in the optimal marketing of our website according to art. 6 Abs. 1 S. 1 lit. f DSGVO.
To find out more about the purpose and scope of collection , further processing and use of the data by the Providers, and to learn about your rights in this respect and how you can customise your browser to better protect your privacy, please see http://www.google.com/intl/de/+/policy/+1button.html.
8. Sending rating reminders by e-mail
Rating reminders by Trusted Shops
If, when or after placing your order, you have given us your express consent to doing so according to art. 6 Abs. 1 S. 1 lit. a DSGVO, we will disclose your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.de), so that they can email you a rating reminder.
You may revoke your consent at any time by sending a message to the contact option specified below or directly to Trusted Shops.
9. Contact possibilities and your rights
As a data subject, you have the following rights:
• in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
• in accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
• in accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims
• in accordance with Art. 18 GDPR, you have the right to demand the restriction of the processing of your personal data if
- you dispute the accuracy of the data;
- the processing is unlawful, but you refuse to delete it;< br />- we no longer need the data, but you need them to assert, exercise or defend legal claims or
- you have lodged an objection to the processing in accordance with Art. 21 GDPR;
• in accordance with Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to have it transmitted to to demand another person responsible according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
If you have any questions about how we collect, processor use your personal data, want to enquire about, correct, block or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provides un our site notice.
Right to object
If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. if your data are processed for other purposes, you habe the right to object only on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms of for the establishment, exercise or defence or legal claims.
This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.